Unfortunately we do not refund personalised items or change of mind unless there is a fault or defect with the product. Please get in touch with us immediately to let us know so we can get the replacement made and delivered to you ASAP.
Step-by-step return guide
- Get in touch with us
- Put return form and unused defect goods in the parcel that your order arrived in and seal it.
- Take the parcel to a convenient parcel shop of your choice and let them do their thing – they love this stuff.
- Done! Once we receive the item back We’ll immediately replace the damaged product free of charge.